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Product Care

Upholstery

Our fabrics have been tested for durability and easy care, so you can be sure they'll look great for years to come. However, they are not impervious to stains. Following care instructions will extend the life and beauty of your upholstery.

While all fabric will fade over time, direct sunlight can dramatically fade dark colors. We recommend placing your upholstered pieces where they won't be exposed to direct sunlight.

An annual professional cleaning will keep your sofa or chair looking its best.

Cushions will compress up to 15% over time. Comfort wrinkles and creases occur naturally as upholstered furniture adjusts with use.

Fluff and rotate cushions weekly to keep them looking fresh and to help them wear evenly. You may want to remove the cushion casing to make this easier.

Do not remove and wash the cushion casing, as this may damage it. If the casing needs cleaning, follow the fabric cleaning instructions.

Vacuum weekly with an upholstery attachment. Although you may not see it, dust settles on your upholstery and can soil or cause wearing.

Fabric

Prompt attention to your stain is advisable. Clean up as much of the spill as possible with a clean, dry, white cloth. Blot - don't rub.

If the stain has dried, remove excess by gently using a soft nylon brush.

Never use a cleaning solvent containing bleaching agents. Test a mild upholstery cleaning solution in an inconspicuous area. Begin with a few drops of the solution on a cloth, hold it against the color and wait a few seconds. Look to see if any of the color has transferred to the cloth or if there has been a change in the color of the fabric. If so, contact an upholstery professional for cleaning.

If you have any doubts about the best cleaning solution to use or the process, seek the advice of a professional upholstery cleaning specialist. Many stains will become permanent if the wrong solution or process is used.

Apply a small amount of a mild cleaning solution to the cloth. Oversaturation may affect the upholstery materials (backing, foam, etc.) under the fabric.

When applying a solvent type cleaning solution, use one dry clean cloth to apply the solution and a second cloth to blot the stain. If cleaning instructions call for the use of any water, use distilled water only. Tap water may contain minerals that can cause a ring.

Blot the stain with the cleaning solution. Do not rub, brush or scrub. Excessive rubbing may cause permanent stains, color distortion or permanent damage to the fabric. Always follow the instructions on the cleaning solution bottle.

Work from the outer edge toward the center of the stain to avoid enlarging it. The stain should start to release as you blot. Repeat process using a clean spot on the dry cloth to avoid re-depositing the stain. Continue to apply cleaning solution sparingly and blot until stain no longer transfers onto the cloth. Be patient; this may take several attempts.

When you have removed as much of the stain as possible, blot any remaining cleaning solution or moisture from the fabric. If the spot is in a place where you can leave a clean, dry cloth on the stain, do so and weigh down the cloth allowing it to remain on the spot while it dries.

Fast drying helps to prevent rings. Use a fan or hair dryer on the cool setting to remove excess moisture and assist in the drying process. Then let the area dry this may take several hours.

If the stain persists contact an upholstery professional for cleaning. Please call a Design Associate to learn about the fabric cleaning code for your piece.

Micro-suede Fabric

Prompt attention to your stain is advisable. Clean up as much of the spill as possible with a clean, dry, white cloth. Blot—don't rub.

If the stain has dried, remove excess by gently using a soft nylon brush.

Never use a cleaning solvent containing bleaching agents. Test a mild upholstery cleaning solution in an inconspicuous area. Begin with a few drops of the solution on a cloth, hold it against the color and wait a few seconds. Look to see if any of the color has transferred to the cloth or if there has been a change in the color of the fabric. If so, contact an upholstery professional for cleaning.

If you have any doubts about the best cleaning solution to use or the process, seek the advice of a professional upholstery cleaning specialist. Many stains will become permanent if the wrong solution or process is used. In the case of difficult or unusual stains professional upholstery cleaning should be sought.

Oil-based Stains on Micro-suede Fabric

Soak up the stain with an absorbent white cloth or paper towel.

Lather a damp white cloth with a neutral soap and distilled water solution. Apply to the stain by gently dabbing it.

Rinse the cloth thoroughly and apply, removing the lather from the fabric.

Quickly blot the area with a dry cloth removing all traces of the soap solution.

If the stain persists, contact an upholstery professional for cleaning.

Water Soluble Stains on Micro-suede Fabric

Wash with a small amount of mild upholstery cleaning solution and lukewarm distilled water. Test the solution in an inconspicuous spot before applying to the stain.

Sparingly apply the mixture of lukewarm distilled water and upholstery cleaning solution, gently blotting with a sponge. Blot, do not rub

The area should always be patted dry.

After drying, a light brushing in the direction of the nap is recommended.

Slipcovers

Blot stains immediately with a clean, dry, white absorbent cloth.

Vacuum slipcovers regularly (twice a month is recommended) with an upholstery attachment.

Direct sunlight may cause the fabric to fade unevenly.

For even wear, flip and rotate the seat and back slipcovers.

To keep your slipcover in the best condition, we recommend dry cleaning. To prevent color variations, always clean the entire slipcover.

Make sure to close all zippers and fasten Velcro before cleaning.

Wood Furniture

Moisture and heat can damage any wood finish. Protect your furniture by using coasters and trivets. Always wipe up moisture promptly and dry with a soft cloth.

Avoid dragging sharp or rough objects across the surface of your wood furniture. Using adhesive felt pads, trivets, coasters and placemats will help prevent scratches.

Dust with a soft, dry, untreated cloth.

Avoid direct contact with rubber bumpers and candle wax as it may react with the wood's finish and leave a stain.

Maintain consistent humidity levels to minimize seasonal expansion and contraction of wood and prevent warping.

Over time, air and sunlight will change the color of natural wood. Occasionally rotate the items placed on your wood furniture to allow a more uniform color to develop. Expose table leaves to the same amount of air and sunlight as your table.

Care for your wood furniture according to its finish.

Lacquer, Paint or Stain

While dry dusting is the best cleaning method, you may use a slightly damp cloth as needed. Wipe dry.

For persistent spots, gently clean with a soft cloth and a solution of water and mild detergent. Wipe dry.

Do not use cleaning products containing ammonia, alcohol or petroleum.

Avoid furniture polish as over time it can accumulate and leave a residue.

Oil & Wax

While dry dusting is the best cleaning method, you may use a slightly damp cloth as needed. Wipe dry.

Treat your furniture with Satin Wax annually, or more often, if the wood seems dry.

Apply Satin Wax with a clean, white cloth following the direction of the grain pattern. Take care to treat the exposed end grain of panels. Using another cloth, buff to remove excess wax and achieve a smooth finish.

Powder-coated MDF

Although powder-coating is a durable, seamless surface it is not impervious to stains and damage from moisture and heat. Take the same precautions you would with any wood furniture.

For normal cleaning, wipe with a soft cloth and a solution of water and mild detergent. Wipe dry.

For spot cleaning, spray with an all-purpose cleaner, and wipe dry with a soft cloth.

Do not use abrasive cleaning products.